Updated Hours

The Living Room is open 7 days a week, 365 days a year, 24/7. 

We now have two convenient locations to serve you - 16514 South 106th Court, Orland Park, Illinois, 60467 (708) 981-3370, and 2000 Glenwood Avenue, Joliet, Illinois, 60435 (779) 341-5090. 


What is The Living Room?

The Living Room is a free alternative to the Emergency Room.  It gives individuals in a crisis a safe, calm environment to de-escalate from their mental health stressors.  When a guest arrives, they are assessed for risk by a clinician to determine if The Living Room is an appropriate level of care.  After this, the guest will speak with a Recovery Support Specialist (RSS), who has lived experience with mental health concerns. 

What is a Recovery Support Specialist (RSS)?

A Recovery Support Specialist (RSS) is an individual who has lived experience with mental illness.  They use their personal recovery journey to support and instill hope in those who are experiencing mental health symptoms.  The Recovery Support Specialist (RSS) comes from a non-judgmental, understanding place, and provides assistance with problem solving.  They demonstrate that recovery is possible and remind others they are never alone in their challenges.

Who can visit The Living Room?

The Living Room is open to anyone 18 years of age or older, who is experiencing a mental health crisis.  The Living Room connects people with the support and resources they need, free of charge.  This is done within a safe space, which allows guests to reduce stress and relax.  

Learn more about The Living Room in this short video:


For more information about The Living Room, contact us at (708) 981-3370 or email Program Director Patricia Johnstone.

If it is after hours and you need immediate assistance, call 911, SAMHSA at 1-800-662-HELP (4357) or the National Suicide Prevention Lifeline at 1-800-273-TALK (8255).