Illinois Crisis Prevention Network

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Trinity Services partners with The Hope Institute for Children & Families to provide crisis intervention to those in need through the Illinois Crisis Prevention Network. This innovative initiative provides consultation, training, support and expertise in the area of crisis intervention to those in need in Illinois communities.

ICPN is staffed by skilled clinicians who work with individuals with severe behaviors who are at risk of losing their current living arrangement. The behaviors can disrupt the environment, take an emotional toll on everyone living or working there, and make it very difficult for families or staff to function effectively and work with the individuals involved. Team members can provide strategies to reduce or eliminate the behavioral issues, training for staff or caregivers to cope and work effectively with the clients, and help locate resources in the community.

For more information, visit ICPN’s website.

The Living Room

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Updated Hours - The Living Room is open 7 days a week, 365 days a year, 24/7.

Two Locations - We now have two convenient locations to serve you:

16514 South 106th Court, Orland Park, 60467 (708) 981-3370; 2000 Glenwood Avenue, Joliet, Illinois, 60435 (779) 341-5090.


What is The Living Room?

The Living Room is a free alternative to the Emergency Room.  It gives individuals in a crisis a safe, calm environment to de-escalate from their mental health stressors.  When a guest arrives, they are assessed for risk by a clinician to determine if The Living Room is an appropriate level of care.  After this, the guest speaks with a Recovery Support Specialist (RSS), who has lived experience with mental health concerns.

What is a Recovery Support Specialist?

A Recovery Support Specialist (RSS) is an individual who has lived experience with mental illness.  They use their personal recovery journey to support and instill hope in those who are experiencing mental health symptoms.  The Recovery Support Specialist (RSS) comes from a non-judgmental, understanding place, and provides assistance with problem solving.  They demonstrate that recovery is possible and remind others they are never alone in their challenges.

Who can visit The Living Room?

The Living Room is open to anyone 18 years of age or older, who is experiencing a mental health crisis.  The Living Room connects people with the support and resources they need, free of charge.  This is done within a safe space, which allows guests to reduce stress and relax.

For more information about The Living Room, contact us at (708) 981-3370 or email Program Director Patricia Johnstone at

If it is after hours and you need immediate assistance, call 911, SAMHSA at 1-800-662-HELP (4357) or the National Suicide Prevention Lifeline at 1-800-273-TALK (8255).

Mobile Crisis Response Unit

Trinity Services partnered with the Orland Park Police Department to create a Mobile Crisis Response Unit to ensure that the mental health needs of all residents are met. The MCRU allows for real-time, thorough and in-depth assistance for those in need, when and where they need it most.

Nationally, adults with severe mental illness account for 1 in 4 people killed in police encounters. This program changes the way Orland Park public safety personnel approach the needs of those suffering from mental illness. The MCRU integrates into the Village’s public safety infrastructure by dispatching a mental health crisis worker to respond alongside public safety personnel to crises involving people experiencing mental illness and substance abuse problems. When the MCRU is activated, law enforcement will play a supporting role, instead of the primary role. This acknowledges the general consensus that mental health crises should not be criminal justice matters.

Click here to view an informational video about the MCRU.

Click here to view a press conference, held on Wednesday, December 9, 2020, to debut the program.